Contact us

Have a question about your cylinders, an exchange point, or anything else? Our team is here to help. Based on Montreal's North Shore, we quickly answer all your questions about our CO2 cylinders and cylinder refills.

Frequently asked questions before writing to us

Where is my order?

You received a confirmation email with a tracking number when your order was shipped. Check it to track your package in real time.

What are the delivery times?

Orders are processed within 1 to 3 business days. Standard delivery typically takes 5 to 10 business days depending on your region.

Can I return or exchange an item?

Yes. Please see our return policy for conditions and procedures.

I have not received my order confirmation.

Check your spam folder. If you don't find it, contact us with your full name and the date of your purchase.

Fill out the form

Do you have a question about your order, a product or our services? Our team is available to assist you.

Fill out the form below and we will respond within 24 to 48 business hours.

Our exchange points

Your local retailer can facilitate the exchange and purchase of your CO2 cylinders. To find one of our exchange points near you, use our location search tool.

See Exchange Points