Yes, our CO₂ cylinders can be used with all water carbonation devices, including SodaStream, Aarke and Drinkmate.

However, if you have a new-generation Pink System (Quick Connect) model, you will have to buy the Connect-Indigo adapter to connect your Indigo Soda cylinder to the device.

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Indigo Soda CO₂ cylinders are weighed at our refilling stations to make sure that they contain the right amount of CO2 when they are packaged. Unfortunately, some cylinders may be defective. Although a rare occurrence, this can lead to a slow leak during storage or transportation. If that happens, return the cylinder to your exchange location.

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This can happen when the cylinder’s main valve is defective. The spare valve opens and completely empties the cylinder.

The noise produced and the frost that appears on the cylinder can be surprising, but not dangerous. Bring the defective cylinder back to your exchange location.

Store CO₂ cylinders away from direct sunlight at a temperature below 50°C.

• Check if the cylinder is empty. If so, use a new cylinder.
• Check whether the cylinder is correctly installed in its receptacle. If necessary, tighten it by hand.
• The cylinder may be too cold. Wait for it to reach room temperature.
• The drink may be too hot. Use a cooler liquid, the colder the better.
• The CO₂ may not be mixing well with the drink. Shake the bottle and wait 10 seconds for the CO₂ to mix with the liquid.
• Press your device’s trigger or carbonation button longer to release more CO₂.

Check whether the cylinder is correctly installed in its receptacle. If necessary, tighten it by hand.

If you don’t get enough bubbles and you don’t hear a spray noise when you press your device’s trigger or carbonation button, your CO₂ cylinder may be empty.

Get a full CO₂ cylinder at your local exchange point

Don’t worry, this is totally normal and safe. The ice will melt, and your drink will be even colder and more refreshing!

You can press your device’s trigger or carbonation button for a shorter amount of time until ice stops appearing.

There is no single answer to this question. Although our 60-L cylinders can produce up to 60 L of carbonated water, how often you will need to refill your cylinder depends on the carbonation level you use.

If you are exchanging your CO₂ cylinder more often than you would like, reduce the number of times you press your device’s carbonation button and don’t press it as long.

Indigo Soda CO₂ cylinders are completely safe. They are made according to strict safety specifications in order to protect our customers. They are safe at virtually any altitude.

Our CO₂ cylinders are specially equipped with a safety valve that releases CO₂ safely in the unlikely event that pressure exceeds indicated levels.

Make sure you store your CO₂ cylinders in a cool, dry environment. Keep out of direct sunlight. The cylinders should not be exposed to heat sources (e.g. a long time in the trunk of your car, or near a stove, oven, chimney, etc.).

The CO₂ in the cylinder does not expire, but the cylinders are inspected and certified for quality assurance purposes.

We do not take returns or offer refunds on CO2 cylinders, but you can exchange empty cylinders for full ones. We are responsible for replacing items only if they are defective or damaged. We will cover return and related fees for exchanges due to a product defect.

The complete refund and return policy is available above.

If you want to dispose of a CO₂ cylinder,  just bring it to one of our exchange locations. You are eligible for a $1 refund for each cylinder you return and do not exchange for a full one.

Return your cylinder