Yes, the CO₂ cylinders can be used with all water carbonation devices, including SodaStream, Aarke, Drinkmate and others.

However, if you have a new-generation Pink Systems model, you will have to buy the Connect-Indigo adapter to connect your Indigo Soda cylinder to the device.

Indigo Soda CO₂ cylinders are weighted in our refilling stations in order to make sure that they contain the right CO₂ quantity at conditioning stage. Unfortunately, a defective cylinder may happen. That rare situation leads into a slow loss of CO₂ during storage or transportation. In such case, do not hesitate to return it to your exchange location.

Find your exchange location

This phenomenon happens when the main valve of the cylinder is defective. The spare valve is then released and will completely empty the CO₂.

The noise produced and freeze which will appear on the cylinder can be surprising, but do not worry. Bring the defective cylinder back to your exchange location.

The CO₂ cylinders should be stored away from direct sunlight to a temperature lower than 50 °C.

Check if the CO₂ cylinder is empty. If so, use a new cylinder.

Check if the CO₂ cylinder is correctly installed in its receptacle. If needed, tighten it manually.

The cylinder may be too cold. Wait that it reaches ambient temperature.

The drink may be too hot. Use a fresher liquid, the colder the better.

It is possible that CO₂ does not mix well with the drink. Shake the bottle and wait for 10 seconds so the CO₂ finishes to mix with the liquid.

Try to press the trigger or carbonation button of your water carbonation system longer to release more CO₂.

Check if the CO₂ cylinder is correctly installed in its receptacle. If needed, tighten it manually.

If you do not get enough sparkle and if you do not hear a spray noise when you press the trigger or the carbonation button of your carbonation system, it may be because your CO₂ cylinder is empty.

Obtain a full CO₂ cylinder in your local exchange location

Do not worry, this phenomenon is totally normal and safe. Ice will simply melt and make your drink still colder and refreshing!

You can reduce the duration of each time you press the trigger or carbonation button of your carbonation system until ice stops to appear.

There is no universal answer to this question! Although our 60-litre cylinder produces in average up to 60 litres of carbonated water, the frequency to which you need to refill your cylinder depends on the carbonation level you use.

If you exchange your CO₂ bottle more often than you would like, try to reduce the number of times you press the carbonation button of your system and the duration of every press.

Indigo Soda CO₂ cylinders are completely safe in your home. They are made according to strict safety specifications in order to protect our customers. They are safe in virtually any altitude.

Our CO₂ cylinders are especially equipped with a spare valve whose role is to release CO₂ safely in the event (unlikely) where pressure in the CO₂ cylinder would exceed indicated levels.

Make sure you store your CO₂ cylinder in a fresh and dry environment. Put it away from direct sunlight. The CO₂ cylinder must not be close to occasional heat sources (e.g. long transportation in the car trunk) or placed near heat sources (as oven, stove or chimney).

CO₂ in the cylinder does not expire, but cylinders are inspected and certified for quality assurance purposes.

We do not take returns or offer refunds on CO2 gas cylinders, but it is possible to exchange empty cylinders for full ones. We are responsible for replacing items only if they are defective or damaged. We will cover return and related fees for exchanges due to a product defect.

The complete refund and return policy is available above.

If you want to dispose of a CO₂ cylinder, just bring it to one of our exchange locations. You are eligible to return refunds of $1 per cylinder.

Return your cylinder